If you have any experience with computers, chances are that you've been asked at one time or another to play troubleshooter for a friend or family member. There's also a good chance that your assistance is being provided to the same individuals over and over again. For most people, this help often necessitates traveling to the other person's house to gain access to his or her computer. With any of the top remote PC assistance programs, that travel can be completely eliminated.
Granted, this may not be necessary if the requests for help are limited to times when you're already at someone's house. For those repeat requests, however, it can sometimes be preferable to simply have ready access to the other person's system so that you can manage everything from the comfort of your own home. The hard part is knowing what features to look for when choosing an option for remotely accessing those computers.
Unless you're a professional computer guru, price will be a major concern. You could spend varying amounts of money and obtain a variety of powerful features, but those are usually only cost-effective for those who have made a career out of being a troubleshooter. If you're just occasionally helping your family or friends, you should consider a free option. The good news is that there are several free programs available. And yes, that includes Windows' own bundled capabilities.
Ease of installation is critical as well. After all, when you're helping someone with little knowledge of computers, there's a good chance that person may struggle if he or she has to download or otherwise install new software. Where installation is concerned, the simpler it is, the better. Alternatively, you can always set up off-site access in advance if you anticipate the need for this type of troubleshooting.
Cross-platform capability can be a boon as well. While Windows systems remain the standard for business and most personal use, there are many people using systems operating on Mac or Linux platforms. There are a number of software programs out there that can enable access between two computers using different operating systems.
Some programs allow you to set up a permanent portal to the other user's system, which can be a tremendous aid if you are the person with primary responsibility for maintaining that computer. Most users don't require this option, but it can be a handy tool to have if you have someone who really struggles with computers.
In most instances, however, a temporary secure access program is a better option. Most people are hesitant to use programs that they see as creating vulnerabilities in their own system, for obvious reasons. Temporary sessions are generally viewed as safer than permanent portals. And since people who are unfamiliar with computers often have a certain degree of paranoia about security, it's important to offer them that peace of mind.
Of course, if you enjoy traveling from house to house to troubleshoot computers owned by your family and friends, then these features probably mean little to you. If, on the other hand, you're looking for an easier way to help those in need, then a good remote access program is a necessity.
Granted, this may not be necessary if the requests for help are limited to times when you're already at someone's house. For those repeat requests, however, it can sometimes be preferable to simply have ready access to the other person's system so that you can manage everything from the comfort of your own home. The hard part is knowing what features to look for when choosing an option for remotely accessing those computers.
Unless you're a professional computer guru, price will be a major concern. You could spend varying amounts of money and obtain a variety of powerful features, but those are usually only cost-effective for those who have made a career out of being a troubleshooter. If you're just occasionally helping your family or friends, you should consider a free option. The good news is that there are several free programs available. And yes, that includes Windows' own bundled capabilities.
Ease of installation is critical as well. After all, when you're helping someone with little knowledge of computers, there's a good chance that person may struggle if he or she has to download or otherwise install new software. Where installation is concerned, the simpler it is, the better. Alternatively, you can always set up off-site access in advance if you anticipate the need for this type of troubleshooting.
Cross-platform capability can be a boon as well. While Windows systems remain the standard for business and most personal use, there are many people using systems operating on Mac or Linux platforms. There are a number of software programs out there that can enable access between two computers using different operating systems.
Some programs allow you to set up a permanent portal to the other user's system, which can be a tremendous aid if you are the person with primary responsibility for maintaining that computer. Most users don't require this option, but it can be a handy tool to have if you have someone who really struggles with computers.
In most instances, however, a temporary secure access program is a better option. Most people are hesitant to use programs that they see as creating vulnerabilities in their own system, for obvious reasons. Temporary sessions are generally viewed as safer than permanent portals. And since people who are unfamiliar with computers often have a certain degree of paranoia about security, it's important to offer them that peace of mind.
Of course, if you enjoy traveling from house to house to troubleshoot computers owned by your family and friends, then these features probably mean little to you. If, on the other hand, you're looking for an easier way to help those in need, then a good remote access program is a necessity.
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