How To Perform Active Directory Password Reset

By Zelma Hurley


Computers have become prevalent fixtures in many businesses these days. The fact that they make it easier for people to perform their tasks and d them faster make them very ideal for such settings. Most of the time, employees tend to have their own work stations to ensure that they can perform better.

Since most of the data that are being handled and processed in these work stations are sensitive ones, it is important that they get protected by some passcode. There are instances though that one might forget the log in information. It is during times like these when Active Directory Password Reset can help.

Issues like these are often being handled by technician that the company has employed. There are specific hep desk centers in the premises that employees have to call and refer to every time an issue like this pops up. Part of their routine is to ensure that no employee is locked out of his work station.

If there is one down side to referring to these help desks though, it is the fact that it may take them a significant amount of time to get the issue fixed. They often need to create tickets for these issues. Often, one has to wait for about twenty-four hours for the new log-in details to take effect.

Businesses have to find the right solution though that would resolve this issue in a much faster manner. Them is of essence for these kinds of operations and it matters that passcode resets have to be done in such a way where they would take less time. This ensures that downtime is limited to a few minutes only and losses are prevented.

Most firms these days have been advocating the use of self service solutions that would allow them to get their security codes get reset without the need for a ticket. They do not really require technical assistance anymore to get the issues resolved. Using the active directory would allow them to get the code reset done.

Most of the issues that help desk handles tend to involve employees asking to get their login information reset. This often undermines the other more important work that the help desk people have to perform. With the self help option, this should be significantly reduced along the way.

It is actually easy for one to get the login details reset in the event that he forgets them. If using the windows system, pressing the Ctrl+Alt+Del keys would allow one to get to the directory option. Here, there is a choice to change the security code. This often fixes the login issue.

For better security though, some domain users will have to go through an additional security step before they can do the resetting. For instance, certain questions need to be answered first before they can go on resetting the security details. This is to ensure that they are the actual users of the work station involved.

These tools are available these days either paid or for free. Of course, paid ones would have better features. Do check their free trial versions first trough before you sign up. Then, you are sure that what you get is indeed the right solution for your business needs.




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