Why All Businesses Should Invest In Augmented Reality App Development

By Margaret West


Thanks to the technological advancements of the last few decades, businesses have vastly improved their marketing communications. In recent times, however, augmented reality has begun to redefine how people interact with reality. As the concept continues to become part of the larger marketing landscape, more and more companies are now investing in augmented reality app development. And there are some good reasons why you might want to start thinking about it.

While the purchase funnel has several crucial stages, motivating customers to take the leap from consideration to buying is the holy grail. This is why some businesses are now using scannable AR app technology to include some interactive content into the overall design of their packaging. As a result, customers can easily view what's inside the packaging to see what it actually looks like, beside exploring other configurations of the item.

Augmented reality has opened up a whole new range of possibilities when it comes to displaying ads. Traditionally, ads have usually been displayed on 2D interfaces. But thanks to the advanced features offered by AR technology, one can now make their ads jump of the page, quite literally. As a result, your viewers will be able to see ads in their peripheral vision, besides seeing those directly ahead of them.

If you ask most consumers, a trouble-free shopping experience is something they would really appreciate. One of the ways stores can enhance convenience within their premises is to provide shoppers with maps and directions on how to get to certain areas. Augmented reality apps can not only make this possible, but you could also use them to provide virtual in-store tours of your store.

Traditionally, one of the biggest challenges e-commerce merchants have faced is the lack of a mechanism through which customers can interact with products. However, AR has effectively dealt with this issue by allowing customers interact more intuitively with merchants. By solving such issues with a revolutionary computing platform, one can add an element of fun into the buying process, all while providing more value to shoppers.

With augmented reality apps, one can easily lure customers into their premises, and encourage them to explore within by adding fun elements into the process. These could be filters, animations or interactions that relate to everyday objects, but which somewhat relate to the brand. A good way to start would be to enable customers unlock special prizes in certain parts of the store, or offering gifts for those who use the app while checking in.

Introducing the AR experience into your customer support network can vastly improve the quality of service for end users. With the technology, your agents can guide customers through different processes while pointing things out in a detailed, visual manner. As a result, the whole thing becomes much more efficient for all parties involved. Customers get their issues solved appropriately, and your support staff will certainly appreciate the efficiency.

Obviously, AR technology is still in its early stages of development. But as time goes by, businesses that will invest in exploring how they could make use of the technology are the ones who will reap the biggest benefits. So go ahead and start looking at how you could use the concept to enhance the effectiveness of your marketing efforts.




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